
phone: (828) 222 - 0710 | fax: (828) 212 - 6211

Rates & Insurance
Invest in Yourself
Therapy is more than a service—it’s a commitment to your growth, healing, and emotional well-being. Whether you're navigating a tough season or proactively tending to your inner world, investing in mental health is one of the most meaningful ways to support yourself and those you love.
We know that finances and logistics matter, too. That’s why we’ve made it easy to access clear information about rates, insurance, and policies—so you can make informed decisions with confidence.
Here you’ll find:
-
Which insurance plans we’re currently paneled with
-
Self-pay rates for therapy and coaching services
-
No-show and late cancellation policies
-
A brief overview of how insurance works and what to expect
If you have questions or need help navigating your options, we’re here to support you. Because care should feel clear, not confusing—and your time, energy, and trust deserve to be honored.
Billed Rates
When we talk about billed rates, we’re referring to the standard fees submitted to insurance companies for the services provided. These rates are tied to specific procedure codes—like 90791 for an initial intake or 90837 for a 60-minute therapy session. They’re part of how insurance companies process and reimburse care.
If you're using insurance, your plan may cover part or all of these billed rates, depending on your benefits. If you're not using insurance, you’ll pay the same rate directly—what’s called the self-pay rate. There’s no markup or hidden fee. What is billed is what you pay.
This transparency helps ensure that care feels clear, not confusing. Whether you're using insurance or paying out-of-pocket, you deserve to know exactly what you're investing in—and why it matters.
90791
diagnostic interview / intake session (60 min)
$275
90837
individual session (60 min)
$200
90834
individual session (45 min)
175
90832
individual session (30 min)
150
90847
family session with patient (60 min)
250
90846
Family session without patient (60 min)
200
*couples sessions are billed as family sessions
CPT CODE


Self-Pay
If you're not using insurance, you’ll pay the same rate we bill directly—no hidden fees, no inflated costs. Our self-pay rates reflect the actual value of the care provided, and we believe in keeping that process clear and straightforward. What you see is what we charge. Because transparency is part of trust—and your investment deserves both.

Insurance & Payment
Insurance Plans We Accept
We are currently in-network with:
-
Blue Cross Blue Shield (BCBS)
-
Aetna
-
Medicare
-
Medicaid
If you’re using one of these plans, your insurance may help cover part of the cost of therapy. Coverage varies depending on your specific plan.
Key Terms Made Simple
-
Co-pay: A fixed amount you pay for each session (like $20 or $40).
-
Co-insurance: A percentage you pay after your deductible is met (e.g., 20% of the session fee).
-
Deductible: The amount you pay out-of-pocket before your insurance starts helping.
You can pay your co-pay or co-insurance easily through your patient portal.
Out - of - Network Clients
If you have a different insurance plan, you may still be able to get reimbursed. Here’s how it works:
-
You pay our self-pay rate directly.
-
We give you a superbill (a special receipt with all the codes and details).
-
You submit it to your insurance, and they may reimburse you based on your out-of-network benefits.
We’ll provide a Good Faith Estimate so you know what to expect—but it’s your responsibility to check your coverage and understand your plan.
⚠️ Important Notes
-
Insurance coverage is never guaranteed.
-
If your insurance denies a claim, you are responsible for the full session fee.
-
We do our best to help you understand your benefits, but only your insurance company can confirm exact coverage.

Cancellation and No-Show Policy
Your time is valuable—and so is ours.
We understand that life happens. Illness, emergencies, and unexpected changes are part of being human. That said, holding a session time means we’ve reserved that space just for you—and late cancellations or missed appointments impact both care and scheduling.-
-
Late Cancellation Fee: If you cancel within 24 hours of your appointment,
a $200 fee will be charged.-
-
No-Show Fee: If you miss your appointment without notice,
a $200 fee will be charged.
These fees are not covered by insurance and are billed out-of-pocket through your patient portal. The system automatically processes them.
If something comes up, please reach out. In many cases, if you're able to reschedule within the same week, your provider may waive the fee. We’re here to work with you—not against you.

Insurance & Payment FAQ
What’s a co-pay?
A co-pay is a fixed amount you pay for each session—like $20 or $40—based on your insurance plan.
What’s co-insurance?
Co-insurance is a percentage you pay after your deductible is met. For example, if your plan covers 80%, you pay the remaining 20%.
What’s a deductible?
Your deductible is the amount you pay out-of-pocket before your insurance starts helping with costs. Every plan is different, so it’s important to check yours.
What does “billed rate” mean?
This is the standard fee I submit to insurance for each service. If you’re not using insurance, you’ll pay this same rate directly—no surprises, no markups.
What’s a superbill?
A superbill is a special receipt that includes all the details your insurance needs—like session dates, service codes, and fees. If you're out-of-network, you pay me directly, then submit the superbill to your insurance for possible reimbursement. It’s like a bridge between your care and your coverage.
What if I’m out-of-network?
You can still work with me! You’ll pay the self-pay rate, and I’ll give you a superbill (a detailed receipt). You can submit it to your insurance provider for possible reimbursement. In special cases, your insurance provider will grant us a Single Case Agreement (SCA) or single case exemption.
What’s a Single Case Agreement (SCA)?
If I’m not in-network with your insurance, you can ask your insurance company for a Single Case Agreement. It’s a special contract that lets you work with me as if I were in-network—meaning you’d pay your usual co-pay. SCAs are often approved when you can’t find an in-network provider with the right specialty, availability, or fit. I can help guide you through the request process.
Will insurance cover everything?
Coverage depends on your specific plan. I’ll provide a Good Faith Estimate, but it’s your responsibility to know your benefits. If insurance denies a claim, you’re responsible for the full fee.
How do I pay?
You can pay your co-pay or co-insurance securely through your patient portal.
More Questions?
Send us an email at info@ICFpsychology.com.